Consumers satisfaction with food delivery apps Vietnam 2020

Published by Statista Research Department, Nov 8, 2023
According to a survey conducted among the users of food delivery apps in Ha Noi and Ho Chi Minh City, Vietnam, 51 percent of respondents stated they were satisfied with the easy ordering process of food delivery apps. However, 33 percent of respondents were concerned about shipping costs.

Level of satisfaction among users of food delivery apps in Vietnam in 2020

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Release date

December 2020

Region

Vietnam

Survey time period

December 2020

Number of respondents

532 respondents

Age group

18-45 years

Special properties

among respondents from Hanoi and Ho Chi Minh City

Method of interview

Online survey

Supplementary notes

Original question: "(Delivery app users) - How satisfied are you with the following?"

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