In April of 2021, many individuals in the United States returned to dining in restaurants in comparison to earlier periods during the pandemic. Specifically, over 40 percent of U.S. consumers surveyed had gone to a sit-down or fast food restaurant that month. Back in March of 2020, approximately 50 percent of Americans reportedly had neither ordered food online nor gone to restaurants.
Share of shoppers that physically visited or ordered online from sit-down or fast food restaurants in the United States during the coronavirus (COVID-19) pandemic from March 2020 to April 2021
Characteristic
Mar 20
Jun 20
Aug 20
Apr 21
Neither
50.1%
40.36%
26.64%
19.6%
Both
12.43%
16.53%
21.16%
24.3%
Online
19.46%
20.15%
21%
14.4%
In-store
18.02%
22.96%
31.2%
41.7%
Created with Highcharts 7.2.2Share of respondents18.02%18.02%19.46%19.46%12.43%12.43%50.1%50.1%22.96%22.96%20.15%20.15%16.53%16.53%40.36%40.36%31.2%31.2%21%21%21.16%21.16%26.64%26.64%41.7%41.7%14.4%14.4%24.3%24.3%19.6%19.6%Mar 20Jun 20Aug 20Apr 21In-storeOnlineBothNeither
0%10%20%30%40%50%60%
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Share of shoppers that physically visited or ordered online from sit-down or fast food restaurants in the United States during the coronavirus (COVID-19) pandemic from March 2020 to April 2021
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inMarket. (June 1, 2021). Share of shoppers that physically visited or ordered online from sit-down or fast food restaurants in the United States during the coronavirus (COVID-19) pandemic from March 2020 to April 2021 [Graph]. In Statista. Retrieved April 26, 2025, from https://www.statista.com/statistics/1264880/share-of-online-vs-offline-restaurant-visits-and-orders-in-the-us-during-covid/
inMarket. "Share of shoppers that physically visited or ordered online from sit-down or fast food restaurants in the United States during the coronavirus (COVID-19) pandemic from March 2020 to April 2021." Chart. June 1, 2021. Statista. Accessed April 26, 2025. https://www.statista.com/statistics/1264880/share-of-online-vs-offline-restaurant-visits-and-orders-in-the-us-during-covid/
inMarket. (2021). Share of shoppers that physically visited or ordered online from sit-down or fast food restaurants in the United States during the coronavirus (COVID-19) pandemic from March 2020 to April 2021. Statista. Statista Inc.. Accessed: April 26, 2025. https://www.statista.com/statistics/1264880/share-of-online-vs-offline-restaurant-visits-and-orders-in-the-us-during-covid/
inMarket. "Share of Shoppers That Physically Visited or Ordered Online from Sit-down or Fast Food Restaurants in The United States during The Coronavirus (Covid-19) Pandemic from March 2020 to April 2021." Statista, Statista Inc., 1 Jun 2021, https://www.statista.com/statistics/1264880/share-of-online-vs-offline-restaurant-visits-and-orders-in-the-us-during-covid/
inMarket, Share of shoppers that physically visited or ordered online from sit-down or fast food restaurants in the United States during the coronavirus (COVID-19) pandemic from March 2020 to April 2021 Statista, https://www.statista.com/statistics/1264880/share-of-online-vs-offline-restaurant-visits-and-orders-in-the-us-during-covid/ (last visited April 26, 2025)
Share of shoppers that physically visited or ordered online from sit-down or fast food restaurants in the United States during the coronavirus (COVID-19) pandemic from March 2020 to April 2021 [Graph], inMarket, June 1, 2021. [Online]. Available: https://www.statista.com/statistics/1264880/share-of-online-vs-offline-restaurant-visits-and-orders-in-the-us-during-covid/
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