Preferred business communication methods for global smartphone users 2020-2021

Preferred messaging channels to receive business communications according to smartphone users worldwide from December 2020 to January 2021

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Release date

June 2021

Region

Worldwide

Survey time period

December 2020 to January 2021

Number of respondents

6,500 respondents

Special properties

smartphone users

Supplementary notes

According to the source, the study includes data for "6,500 smartphone users, 650 in each of 10 countries."

The survey was conducted in 10 markets worldwide: Brazil, China, France, Germany, India, Japan, South Africa, Spain, United Kingdom, United States.

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Statistics on " Mobile messenger and communication apps "

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Overview

4

Benchmark

5

Usage and reach

5

Mainstream messengers

8

Privacy focus

6

Regional spotlight: Messaging apps in China and East Asia

5

Spotlight: Messenger apps for work

8

Further related statistics

17
Access all statistics starting from $2,388 USD yearly *

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For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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