Delivery services used by online household appliances shops in Russia in 2020

Published by A. Melkadze, Sep 6, 2022
In 2020, nearly all online stores specializing in retail of household appliances and electronics provided courier and pick-up delivery services. Nearly 40 percent of online shops also worked with post deliver. Lockers were used by 22 percent of the shops.

Delivery services provided by online household appliances and electronics shops in Russia in 2020, by type

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Release date

August 2021

Region

Russia

Survey time period

2020

Supplementary notes

The study included online stores specializing in retail of household appliances, gadgets, spare parts & accessories for equipment, cartridges, computer equipment, smartphone & tablets, photographic goods, and goods for security systems.
A total of 148 online stores of electronics and household appliances were taken into consideration. Of which 146 were online electronics retailers listed in the top-1000 Russian online stores, and the two largest universal marketplaces - wildberries.ru and ozon.ru.

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Overview

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Segment: Repair market of large household appliances

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Segment: Repair market of small household appliances

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Segment: Repair market of other appliances

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Segment: Repair market of electronics

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Segment: Repair services and replacement rate

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Special focus: Washing machines

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Consumption

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