As of November 2023, around 48 percent of adults surveyed in the United States reported irrelevant content or offers as a frustration they had experienced with brands during the six months preceding the survey. The same percentage of the respondents mentioned messages that did not reflect their wants and needs.
Frustrations most consumers have experienced with brands in the past six months in the United States as of November 2023
Adjust the presentation of the statistic and data points.
Share the statistic on social media channels or embed the statistic in your
website using "Embed Code", where available.
Cite this statistic and select one of the following formats: APA, Chicago, Harvard, MLA & Bluebook.
Print the statistic including description and metadata.
Chart type
Frustrations most consumers have experienced with brands in the past six months in the United States as of November 2023
Share this statistic
You have no right to use this feature.
Make sure to contact us if you are interested in scientific citation.
You can upgrade your account to enable this functionality for all statistics.
This feature is not available with your current account.Request access
Statista has been my savior on several occasions.
The site is easy to maneuver and the data is in a format that can
go right into a report or presentation.
Learn more about how Statista can support your business.
Marigold. (February 20, 2024). Frustrations most consumers have experienced with brands in the past six months in the United States as of November 2023 [Graph]. In Statista. Retrieved March 31, 2025, from https://www.statista.com/statistics/1261870/reasons-change-brands-worldwide/
Marigold. "Frustrations most consumers have experienced with brands in the past six months in the United States as of November 2023." Chart. February 20, 2024. Statista. Accessed March 31, 2025. https://www.statista.com/statistics/1261870/reasons-change-brands-worldwide/
Marigold. (2024). Frustrations most consumers have experienced with brands in the past six months in the United States as of November 2023. Statista. Statista Inc.. Accessed: March 31, 2025. https://www.statista.com/statistics/1261870/reasons-change-brands-worldwide/
Marigold. "Frustrations Most Consumers Have Experienced with Brands in The past Six Months in The United States as of November 2023." Statista, Statista Inc., 20 Feb 2024, https://www.statista.com/statistics/1261870/reasons-change-brands-worldwide/
Marigold, Frustrations most consumers have experienced with brands in the past six months in the United States as of November 2023 Statista, https://www.statista.com/statistics/1261870/reasons-change-brands-worldwide/ (last visited March 31, 2025)
Frustrations most consumers have experienced with brands in the past six months in the United States as of November 2023 [Graph], Marigold, February 20, 2024. [Online]. Available: https://www.statista.com/statistics/1261870/reasons-change-brands-worldwide/
Profit from additional features with an Employee Account
Please create an employee account to be able to mark statistics as favorites.
Then you can access your favorite statistics via the star in the header.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.