Most frequently used channels in customer service in Poland 2019-2020
From 2019 to 2020, the most frequently used channels in customer service in Poland were phone/SMS - 80 percent and email - 72 percent.
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Market overview
Mobile commerce
Re-commerce & social commerce
Online stores
Allegro
Online shopping behavior
Payment methods & spending
Delivery
Forecasts
Further related statistics
* For commercial use only
Basic Account
Starter Account
The statistic on this page is a Premium Statistic and is included in this account.
Professional Account
1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.