Alternatives to receiving telehealth during the COVID-19 pandemic in the U.S. 2021

Published by
Conor Stewart,
Sep 21, 2021
According to a survey conducted in the United States between 2020 and 2021, approximately 55 percent of respondents reported they would have delayed their care during the COVID-19 pandemic if they did not have a telehealth option. On the other hand, 47 percent mentioned that they would have gone to the provider's office in-person, and 16 percent said they would have gone to an urgent care clinic.

During the COVID-19 period* what would you have done if you did not have a telehealth option during this period?

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Release date

April 2021

Region

United States

Survey time period

March 1, 2020 to January 30, 2021

Number of respondents

2,007 respondents

Age group

18 years and older

Special properties

People who received telehealth services

Method of interview

Online survey

Supplementary notes

* From March 11, 2020, until January 30, 2021.
Multiple responses possible.

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