How consumers plan to shop in the U.S. and Europe when COVID-19 is over 2021

Published by
D. Tighe,
Sep 19, 2022
Once the coronavirus (COVID-19) pandemic is over, some 45 percent of shoppers in Germany, France, the United States, and the United Kingdom (UK) said they would still do most of their shopping in physical stores. Roughly one in five shoppers planned to do the opposite. About a third of consumers in these countries are planning to be flexible on this front, alternating between channels depending on price, availability, and convenience.

Online and offline shopping plans among consumers in Germany, France, UK, and the United States after the coronavirus (COVID-19) pandemic is over in 2021

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Release date

June 2021

Region

France, Germany, United Kingdom, United States

Survey time period

April 1 to 20, 2021

Number of respondents

Over 4,000

Supplementary notes

This question was phrased by the source as follows: "How are you thinking of shopping after COVID?"

Percentage points exceeding 100 percent are probably due to rounding.

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