In 2021, about three in five consumers in Germany, France, the United States, and the United Kingdom (UK) agreed that they would be more likely to buy a product online if they could return said item to a physical outlet. Only about a quarter of shoppers surveyed in these countries disagreed with this notion.
Share of consumers who are more likely to buy something online if they can return it to a store in Germany, France, UK, and the United States in 2021
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Uberall. (June 22, 2021). Share of consumers who are more likely to buy something online if they can return it to a store in Germany, France, UK, and the United States in 2021 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1260137/likelihood-to-buy-online-if-item-can-be-returned-physically-us-and-europe/
Uberall. "Share of consumers who are more likely to buy something online if they can return it to a store in Germany, France, UK, and the United States in 2021." Chart. June 22, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1260137/likelihood-to-buy-online-if-item-can-be-returned-physically-us-and-europe/
Uberall. (2021). Share of consumers who are more likely to buy something online if they can return it to a store in Germany, France, UK, and the United States in 2021. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1260137/likelihood-to-buy-online-if-item-can-be-returned-physically-us-and-europe/
Uberall. "Share of Consumers Who Are More Likely to Buy Something Online If They Can Return It to a Store in Germany, France, Uk, and The United States in 2021." Statista, Statista Inc., 22 Jun 2021, https://www.statista.com/statistics/1260137/likelihood-to-buy-online-if-item-can-be-returned-physically-us-and-europe/
Uberall, Share of consumers who are more likely to buy something online if they can return it to a store in Germany, France, UK, and the United States in 2021 Statista, https://www.statista.com/statistics/1260137/likelihood-to-buy-online-if-item-can-be-returned-physically-us-and-europe/ (last visited December 22, 2024)
Share of consumers who are more likely to buy something online if they can return it to a store in Germany, France, UK, and the United States in 2021 [Graph], Uberall, June 22, 2021. [Online]. Available: https://www.statista.com/statistics/1260137/likelihood-to-buy-online-if-item-can-be-returned-physically-us-and-europe/