About 16 percent of Russians used chatbots and robots in customer support services, according as to a survey conducted in the first quarter of 2022. Furthermore, about one quarter of respondents was ready to start using home voice assistance. The share of those who already practiced voice shopping reached only two percent.
Share of consumers using and ready to start using innovative retail technologies in Russia in 1st quarter 2022
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Ipsos. (September 6, 2022). Share of consumers using and ready to start using innovative retail technologies in Russia in 1st quarter 2022 [Graph]. In Statista. Retrieved December 26, 2024, from https://www.statista.com/statistics/1258548/retail-innovations-usage-russia/
Ipsos. "Share of consumers using and ready to start using innovative retail technologies in Russia in 1st quarter 2022." Chart. September 6, 2022. Statista. Accessed December 26, 2024. https://www.statista.com/statistics/1258548/retail-innovations-usage-russia/
Ipsos. (2022). Share of consumers using and ready to start using innovative retail technologies in Russia in 1st quarter 2022. Statista. Statista Inc.. Accessed: December 26, 2024. https://www.statista.com/statistics/1258548/retail-innovations-usage-russia/
Ipsos. "Share of Consumers Using and Ready to Start Using Innovative Retail Technologies in Russia in 1st Quarter 2022." Statista, Statista Inc., 6 Sep 2022, https://www.statista.com/statistics/1258548/retail-innovations-usage-russia/
Ipsos, Share of consumers using and ready to start using innovative retail technologies in Russia in 1st quarter 2022 Statista, https://www.statista.com/statistics/1258548/retail-innovations-usage-russia/ (last visited December 26, 2024)
Share of consumers using and ready to start using innovative retail technologies in Russia in 1st quarter 2022 [Graph], Ipsos, September 6, 2022. [Online]. Available: https://www.statista.com/statistics/1258548/retail-innovations-usage-russia/
