An unclear delivery time would a decisive factor for over 40 percent of respondents to cancel their non-food online orders in Russia in 2021. If an online food order would be delivered later than two to four hours, every fifth customer would cancel their order, according to a survey conducted in the summer of 2021.
At what speed of delivery can you cancel the order?
The original survey question was worded as follows: «При какой скорости доставки вы можете отказаться от заказа?»
Most of the polled respondents were residents of Moscow and the Moscow Region or Saint Petersburg and the Leningrad Region.
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Data Insight (RU). (July 27, 2021). At what speed of delivery can you cancel the order? [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1257898/russia-undesired-delivery-speed-by-order-type/
Data Insight (RU). "At what speed of delivery can you cancel the order?." Chart. July 27, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1257898/russia-undesired-delivery-speed-by-order-type/
Data Insight (RU). (2021). At what speed of delivery can you cancel the order?. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1257898/russia-undesired-delivery-speed-by-order-type/
Data Insight (RU). "At What Speed of Delivery Can You Cancel The Order?." Statista, Statista Inc., 27 Jul 2021, https://www.statista.com/statistics/1257898/russia-undesired-delivery-speed-by-order-type/
Data Insight (RU), At what speed of delivery can you cancel the order? Statista, https://www.statista.com/statistics/1257898/russia-undesired-delivery-speed-by-order-type/ (last visited December 22, 2024)
At what speed of delivery can you cancel the order? [Graph], Data Insight (RU), July 27, 2021. [Online]. Available: https://www.statista.com/statistics/1257898/russia-undesired-delivery-speed-by-order-type/