Customer survey on expected speed of express delivery in Russia 2021

Published by A. Melkadze, Oct 19, 2021
For over one-third of the respondents, express delivery meant same day delivery as the order placement in 2021. Moreover, 28 percent of the polled expected to receive the package no later then two hours after placing the order, with the express delivery.

What type of delivery to you consider an express delivery?

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Release date

July 2021

Region

Russia

Survey time period

Summer 2021

Number of respondents

1,006 respondents

Age group

18 years and older

Supplementary notes

The original survey question was worded as follows: «Какую доставку вы считаете срочной?»
Most of the polled respondent were residents of Moscow and Moscow region, or St.Petersburg and Leningrad region.

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