When asked whether they would return to shopping in physical retail stores as frequently as they used to before the coronavirus (COVID-19) pandemic, many consumers in Europe stated they intended to visit stores less frequently. With a net balance of about -44 percent, shoppers in the United Kingdom (UK) were the least likely to shop in-store, in turn making the return of pre-pandemic footfall levels very unlikely. While online sales are on the rise, consumers in each of the six countries analyzed generally expect to reduce physical shop visits.
Net balance of shoppers who plan to visit retail stores more or less frequently in selected countries in Europe after the impact of the coronavirus (COVID-19) pandemic 2021
France, Germany, Italy, Spain, Switzerland, United Kingdom
Survey time period
April 19 to May 1, 2021
Number of respondents
over 3,000
Method of interview
Online panel
Supplementary notes
This question was phrased by the source as follows: "After the impact of the pandemic recedes, do you think you will visit retail shops as frequently as you did before?"
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Alvarez & Marsal . (June 25, 2021). Net balance of shoppers who plan to visit retail stores more or less frequently in selected countries in Europe after the impact of the coronavirus (COVID-19) pandemic 2021 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1257011/change-in-in-store-shopping-frequency-among-europeans-after-covid/
Alvarez & Marsal . "Net balance of shoppers who plan to visit retail stores more or less frequently in selected countries in Europe after the impact of the coronavirus (COVID-19) pandemic 2021." Chart. June 25, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1257011/change-in-in-store-shopping-frequency-among-europeans-after-covid/
Alvarez & Marsal . (2021). Net balance of shoppers who plan to visit retail stores more or less frequently in selected countries in Europe after the impact of the coronavirus (COVID-19) pandemic 2021. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1257011/change-in-in-store-shopping-frequency-among-europeans-after-covid/
Alvarez & Marsal . "Net Balance of Shoppers Who Plan to Visit Retail Stores More or Less Frequently in Selected Countries in Europe after The Impact of The Coronavirus (Covid-19) Pandemic 2021." Statista, Statista Inc., 25 Jun 2021, https://www.statista.com/statistics/1257011/change-in-in-store-shopping-frequency-among-europeans-after-covid/
Alvarez & Marsal , Net balance of shoppers who plan to visit retail stores more or less frequently in selected countries in Europe after the impact of the coronavirus (COVID-19) pandemic 2021 Statista, https://www.statista.com/statistics/1257011/change-in-in-store-shopping-frequency-among-europeans-after-covid/ (last visited December 22, 2024)
Net balance of shoppers who plan to visit retail stores more or less frequently in selected countries in Europe after the impact of the coronavirus (COVID-19) pandemic 2021 [Graph], Alvarez & Marsal , June 25, 2021. [Online]. Available: https://www.statista.com/statistics/1257011/change-in-in-store-shopping-frequency-among-europeans-after-covid/
