A survey carried out in 2020 among retailers showed that the adoption of Radio Frequency Identification enabled them to offer a higher number of omnichannel experiences to their customers. Over 66 percent of retailers adopting or piloting the use of RFID tagging in their business activities could offer more than five omnichannel services to their consumers.
Share of retailers who adopted Radio Frequency Identification (RFID), by number of omnichannel experiences offered in 2020
*retail executives from nine countries (Australia, Canada, China, France, Germany, Japan, Spain, United Kingdom and United States), with a minimum of 40 respondents from three continents. The adopters include retailers already fully adopting or piloting the use of RFID.
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Accenture. (January 1, 2021). Share of retailers who adopted Radio Frequency Identification (RFID), by number of omnichannel experiences offered in 2020 [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/1256989/rfid-retail-adopters-offering-omnichannel-services/
Accenture. "Share of retailers who adopted Radio Frequency Identification (RFID), by number of omnichannel experiences offered in 2020." Chart. January 1, 2021. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/1256989/rfid-retail-adopters-offering-omnichannel-services/
Accenture. (2021). Share of retailers who adopted Radio Frequency Identification (RFID), by number of omnichannel experiences offered in 2020. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/1256989/rfid-retail-adopters-offering-omnichannel-services/
Accenture. "Share of Retailers Who Adopted Radio Frequency Identification (Rfid), by Number of Omnichannel Experiences Offered in 2020." Statista, Statista Inc., 1 Jan 2021, https://www.statista.com/statistics/1256989/rfid-retail-adopters-offering-omnichannel-services/
Accenture, Share of retailers who adopted Radio Frequency Identification (RFID), by number of omnichannel experiences offered in 2020 Statista, https://www.statista.com/statistics/1256989/rfid-retail-adopters-offering-omnichannel-services/ (last visited November 23, 2024)
Share of retailers who adopted Radio Frequency Identification (RFID), by number of omnichannel experiences offered in 2020 [Graph], Accenture, January 1, 2021. [Online]. Available: https://www.statista.com/statistics/1256989/rfid-retail-adopters-offering-omnichannel-services/
