Online grocery user share U.S. March-June 2020 and 2021, by receiving method

Published by Jan Conway, Nov 2, 2021
In August 2021, ship-to-home (by shipping companies like UPS and FedEx) online grocery was used by 45.1 percent of online grocery users in the United States. This is a significant decrease from March 2020, when 61 percent of users used this delivery method. Both delivery (third-party and retailer) and pickup (retrieval at retailer or delivery locations) increased in usage over this period.

User share of online grocery receiving methods in the United States from March to August 2020 and 2021

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Release date

September 2021

Region

United States

Survey time period

March to June 2020; March to August 2021

Supplementary notes

User share totals greater than 100 percent because users could use multiple receiving options.

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