In 2020, 61 percent of respondents stated that IT service providers contributed to the success of their IT organization by helping to fill IT staffing and technology expertise gaps. Because many businesses cannot meet IT demands by themselves, they engage in partnerships with service providers to meet demands.
Which of the following describes the most important ways your IT service providers contribute to the success of your IT organization?
Characteristic
Share of respondents
They help us fill in IT staffing and technology expertise gaps
61%
They free up our IT staff to innovate and focus on startegic projects/initiatives
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Forrester Research, & Dell. (May 1, 2021). Which of the following describes the most important ways your IT service providers contribute to the success of your IT organization? [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1254867/it-technology-service-provider-contribute-to-success/
Forrester Research, und Dell. "Which of the following describes the most important ways your IT service providers contribute to the success of your IT organization?." Chart. May 1, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1254867/it-technology-service-provider-contribute-to-success/
Forrester Research, Dell. (2021). Which of the following describes the most important ways your IT service providers contribute to the success of your IT organization?. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1254867/it-technology-service-provider-contribute-to-success/
Forrester Research, and Dell. "Which of The following Describes The Most Important Ways Your It Service Providers Contribute to The Success of Your It Organization?." Statista, Statista Inc., 1 May 2021, https://www.statista.com/statistics/1254867/it-technology-service-provider-contribute-to-success/
Forrester Research & Dell, Which of the following describes the most important ways your IT service providers contribute to the success of your IT organization? Statista, https://www.statista.com/statistics/1254867/it-technology-service-provider-contribute-to-success/ (last visited December 22, 2024)
Which of the following describes the most important ways your IT service providers contribute to the success of your IT organization? [Graph], Forrester Research, & Dell, May 1, 2021. [Online]. Available: https://www.statista.com/statistics/1254867/it-technology-service-provider-contribute-to-success/
