In 2020, 82 percent of respondents indicated that services for security were very or extremely important when making technology purchase decisions. Services for cloud computing and artificial intelligence also ranked high among respondents. Because 74 percent of IT decision makers were not able to meet their organization's demand for expertise internally, they had to consult with external resources.
When making a new technology purchase in each of these areas, how important are the services available in your decision-making process?
Characteristic
Share of respondents
Services for security
82%
Services for cloud (IaaS, PaaS) - public cloud, private cloud, hybrid cloud/multicloud
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Forrester Research, & Dell. (May 1, 2021). When making a new technology purchase in each of these areas, how important are the services available in your decision-making process? [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/1254846/it-technology-service-importance-for-purchase/
Forrester Research, und Dell. "When making a new technology purchase in each of these areas, how important are the services available in your decision-making process?." Chart. May 1, 2021. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/1254846/it-technology-service-importance-for-purchase/
Forrester Research, Dell. (2021). When making a new technology purchase in each of these areas, how important are the services available in your decision-making process?. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/1254846/it-technology-service-importance-for-purchase/
Forrester Research, and Dell. "When Making a New Technology Purchase in Each of These Areas, How Important Are The Services Available in Your Decision-making Process?." Statista, Statista Inc., 1 May 2021, https://www.statista.com/statistics/1254846/it-technology-service-importance-for-purchase/
Forrester Research & Dell, When making a new technology purchase in each of these areas, how important are the services available in your decision-making process? Statista, https://www.statista.com/statistics/1254846/it-technology-service-importance-for-purchase/ (last visited December 23, 2024)
When making a new technology purchase in each of these areas, how important are the services available in your decision-making process? [Graph], Forrester Research, & Dell, May 1, 2021. [Online]. Available: https://www.statista.com/statistics/1254846/it-technology-service-importance-for-purchase/
