The vast majority of the software company ServiceNow revenue come from subscriptions and in the past year, the renewal rate has been relatively stable at around 98 to 99 percent. In the fourth quarter of 2023, the renewal rate was at 99 percent.
Renewal rate of ServiceNow worldwide from 1st quarter 2020 to 4th quarter 2023
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ServiceNow. (January 31, 2024). Renewal rate of ServiceNow worldwide from 1st quarter 2020 to 4th quarter 2023 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1254500/servicenow-renewal-rate/
ServiceNow. "Renewal rate of ServiceNow worldwide from 1st quarter 2020 to 4th quarter 2023." Chart. January 31, 2024. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1254500/servicenow-renewal-rate/
ServiceNow. (2024). Renewal rate of ServiceNow worldwide from 1st quarter 2020 to 4th quarter 2023. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1254500/servicenow-renewal-rate/
ServiceNow. "Renewal Rate of Servicenow Worldwide from 1st Quarter 2020 to 4th Quarter 2023." Statista, Statista Inc., 31 Jan 2024, https://www.statista.com/statistics/1254500/servicenow-renewal-rate/
ServiceNow, Renewal rate of ServiceNow worldwide from 1st quarter 2020 to 4th quarter 2023 Statista, https://www.statista.com/statistics/1254500/servicenow-renewal-rate/ (last visited July 22, 2024)
Renewal rate of ServiceNow worldwide from 1st quarter 2020 to 4th quarter 2023 [Graph], ServiceNow, January 31, 2024. [Online]. Available: https://www.statista.com/statistics/1254500/servicenow-renewal-rate/