IT workflows make up most of the software company ServiceNow's total sales, the share has increased compared to the same quarter last year. In the fourth quarter of 2023, IT workflows made up 55 percent of total sales, compared to 59 percent in the same quarter in the previous year.
All-commodity volume contribution of ServiceNow from 1st quarter 2020 to 4th quarter 2023
IT workflows include IT service mgmt, IT operations mgmt, IT business mgmt, IT asset mgmt, DevOps, security operations, governance, risk and compliance, telecom network performance mgmt.
Customer and employee workflows include customer service mgmt, field service mgmt, connected operations, financial services operations, telecom services mgmt, HR service deliver, workplace service delivery, legal service delivery, procurement service mgmt, safe workplace suite.
Creator workflows and others include app engine, IntegrationHub and others.
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ServiceNow. (January 31, 2024). All-commodity volume contribution of ServiceNow from 1st quarter 2020 to 4th quarter 2023 [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/1254462/servicenow-net-new-acv-contribution/
ServiceNow. "All-commodity volume contribution of ServiceNow from 1st quarter 2020 to 4th quarter 2023." Chart. January 31, 2024. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/1254462/servicenow-net-new-acv-contribution/
ServiceNow. (2024). All-commodity volume contribution of ServiceNow from 1st quarter 2020 to 4th quarter 2023. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/1254462/servicenow-net-new-acv-contribution/
ServiceNow. "All-commodity Volume Contribution of Servicenow from 1st Quarter 2020 to 4th Quarter 2023." Statista, Statista Inc., 31 Jan 2024, https://www.statista.com/statistics/1254462/servicenow-net-new-acv-contribution/
ServiceNow, All-commodity volume contribution of ServiceNow from 1st quarter 2020 to 4th quarter 2023 Statista, https://www.statista.com/statistics/1254462/servicenow-net-new-acv-contribution/ (last visited November 23, 2024)
All-commodity volume contribution of ServiceNow from 1st quarter 2020 to 4th quarter 2023 [Graph], ServiceNow, January 31, 2024. [Online]. Available: https://www.statista.com/statistics/1254462/servicenow-net-new-acv-contribution/
