During the third quarter of 2020, chat and messengers apps recorded the highest user reach in all the examined categories, with close to 91 percent of internet users worldwide using this type of apps. Social network apps followed, with 88.5 percent reach. Entertainment and video apps ranked third, with 67 percent of the surveyed users reporting using apps in this category monthly.
Most popular app categories worldwide during 3rd quarter 2020, by reach
Characteristic
Share of respondents
Chat apps (messengers)
90.7%
Social networking apps
88.4%
Shopping apps
69.4%
Entertainment and video apps
67.2%
Map apps
61.8%
Music apps
52.9%
Game apps
52%
Banking and financial services apps
38.7%
Health, fitness, and nutrition apps
29.4%
Dating and friendship apps*
11.4%
Created with Highcharts 7.2.2Share of respondents90.7%90.7%88.4%88.4%69.4%69.4%67.2%67.2%61.8%61.8%52.9%52.9%52%52%38.7%38.7%29.4%29.4%11.4%11.4%Chat apps (messengers)Social networking appsShopping appsEntertainment and video appsMap appsMusic appsGame appsBanking and financial services appsHealth, fitness, and nutrition appsDating and friendship apps*
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*According to the source, this answer/option is not available in all countries surveyed, the value shown includes data for those countries where the option is available.
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We Are Social, & DataReportal, & Hootsuite. (January 27, 2021). Most popular app categories worldwide during 3rd quarter 2020, by reach [Graph]. In Statista. Retrieved April 23, 2025, from https://www.statista.com/statistics/1252652/top-apps-categories-by-global-usage-reach/
We Are Social, und DataReportal, und Hootsuite. "Most popular app categories worldwide during 3rd quarter 2020, by reach." Chart. January 27, 2021. Statista. Accessed April 23, 2025. https://www.statista.com/statistics/1252652/top-apps-categories-by-global-usage-reach/
We Are Social, DataReportal, Hootsuite. (2021). Most popular app categories worldwide during 3rd quarter 2020, by reach. Statista. Statista Inc.. Accessed: April 23, 2025. https://www.statista.com/statistics/1252652/top-apps-categories-by-global-usage-reach/
We Are Social, and DataReportal, and Hootsuite. "Most Popular App Categories Worldwide during 3rd Quarter 2020, by Reach." Statista, Statista Inc., 27 Jan 2021, https://www.statista.com/statistics/1252652/top-apps-categories-by-global-usage-reach/
We Are Social & DataReportal & Hootsuite, Most popular app categories worldwide during 3rd quarter 2020, by reach Statista, https://www.statista.com/statistics/1252652/top-apps-categories-by-global-usage-reach/ (last visited April 23, 2025)
Most popular app categories worldwide during 3rd quarter 2020, by reach [Graph], We Are Social, & DataReportal, & Hootsuite, January 27, 2021. [Online]. Available: https://www.statista.com/statistics/1252652/top-apps-categories-by-global-usage-reach/
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