As of 2018, investors worldwide were overall satisfied with the quality of the service received by their primary financial advisor. Traditionally advised investors were particularly satisfied with the service of their advisor, with 57 percent of them rating it as very valuable. On the other hand, only 40 percent of robo-advised investors perceived the advice provided by their advisor as very valuable.
Investors' opinion on value of service received by their primary financial advisor worldwide 2018, by type of advisor
1,751 traditionally advised investors and 250 robo-advised investors
Supplementary notes
This question was phrased by the source as follows: "Overall, how valuable is the service you receive from your primary financial advisor [robo-advice service]?"
The responses given were on a scale of 1 (“not at all valuable”) to 5 (“very valuable”).
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Vanguard. (March 11, 2020). Investors' opinion on value of service received by their primary financial advisor worldwide 2018, by type of advisor [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1249878/quality-of-financial-advisors-service-worldwide/
Vanguard. "Investors' opinion on value of service received by their primary financial advisor worldwide 2018, by type of advisor." Chart. March 11, 2020. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1249878/quality-of-financial-advisors-service-worldwide/
Vanguard. (2020). Investors' opinion on value of service received by their primary financial advisor worldwide 2018, by type of advisor. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1249878/quality-of-financial-advisors-service-worldwide/
Vanguard. "Investors' Opinion on Value of Service Received by Their Primary Financial Advisor Worldwide 2018, by Type of Advisor." Statista, Statista Inc., 11 Mar 2020, https://www.statista.com/statistics/1249878/quality-of-financial-advisors-service-worldwide/
Vanguard, Investors' opinion on value of service received by their primary financial advisor worldwide 2018, by type of advisor Statista, https://www.statista.com/statistics/1249878/quality-of-financial-advisors-service-worldwide/ (last visited December 22, 2024)
Investors' opinion on value of service received by their primary financial advisor worldwide 2018, by type of advisor [Graph], Vanguard, March 11, 2020. [Online]. Available: https://www.statista.com/statistics/1249878/quality-of-financial-advisors-service-worldwide/
