Nearly one-half of Russians would refuse to use bank cards if provided services were not free of fees. More than one-quarter of respondents reported the willingness to pay up to 100 Russian rubles to use their bank cards.
Customer survey on acceptable service fee for bank cards to continue using that service in Russia in 2021
The survey was conducted by tablet-assisted personal interview (TAPI).
The exact survey question was phrased as follows: "Let's imagine that the fee for servicing your primary card has grown / card service has become paid. At what amount of service fee per month will you refuse to use this card?"
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Moscow School of Management SKOLKOVO. (May 3, 2021). Customer survey on acceptable service fee for bank cards to continue using that service in Russia in 2021 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1249254/russia-acceptable-bank-card-service-fee-for-users/
Moscow School of Management SKOLKOVO. "Customer survey on acceptable service fee for bank cards to continue using that service in Russia in 2021." Chart. May 3, 2021. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1249254/russia-acceptable-bank-card-service-fee-for-users/
Moscow School of Management SKOLKOVO. (2021). Customer survey on acceptable service fee for bank cards to continue using that service in Russia in 2021. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1249254/russia-acceptable-bank-card-service-fee-for-users/
Moscow School of Management SKOLKOVO. "Customer Survey on Acceptable Service Fee for Bank Cards to Continue Using That Service in Russia in 2021." Statista, Statista Inc., 3 May 2021, https://www.statista.com/statistics/1249254/russia-acceptable-bank-card-service-fee-for-users/
Moscow School of Management SKOLKOVO, Customer survey on acceptable service fee for bank cards to continue using that service in Russia in 2021 Statista, https://www.statista.com/statistics/1249254/russia-acceptable-bank-card-service-fee-for-users/ (last visited December 21, 2024)
Customer survey on acceptable service fee for bank cards to continue using that service in Russia in 2021 [Graph], Moscow School of Management SKOLKOVO, May 3, 2021. [Online]. Available: https://www.statista.com/statistics/1249254/russia-acceptable-bank-card-service-fee-for-users/