In March 2021, over 60 percent of micro and small enterprises in Kenya used mobile money for business transactions. The share slightly increased from 59 percent in February 2020. A huge shift in the use of mobile money by small businesses was measured, however, between 2018 and 2020, even before the coronavirus (COVID-19) pandemic. In November 2018, only 18 percent of micro and small enterprises used mobile payments in Kenya.
Percentage of micro and small enterprises (MSEs) using mobile money for business transactions in Kenya from 2018 to 2021
November 30 to December 14, 2020; and March 15 to 26, 2021
Number of respondents
603 and 442 business owners*
Method of interview
Computer-assisted telephone interviews (CATI)
Supplementary notes
* The survey was conducted over two waves. According to the source, "to track the progress of businesses in the sample, the wave two survey went back to the 603 businesses owners that were active in February 2020 and attempted to re-interview them in March 2021. In wave two, only 492 businesses could be traced from the
original wave one sample of 603, and 442 business owners agreed to
participate and completed the interview".
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Central Bank of Kenya. (June 25, 2021). Percentage of micro and small enterprises (MSEs) using mobile money for business transactions in Kenya from 2018 to 2021 [Graph]. In Statista. Retrieved November 12, 2024, from https://www.statista.com/statistics/1249097/usage-of-mobile-money-by-micro-and-small-businesses-in-kenya/
Central Bank of Kenya. "Percentage of micro and small enterprises (MSEs) using mobile money for business transactions in Kenya from 2018 to 2021." Chart. June 25, 2021. Statista. Accessed November 12, 2024. https://www.statista.com/statistics/1249097/usage-of-mobile-money-by-micro-and-small-businesses-in-kenya/
Central Bank of Kenya. (2021). Percentage of micro and small enterprises (MSEs) using mobile money for business transactions in Kenya from 2018 to 2021. Statista. Statista Inc.. Accessed: November 12, 2024. https://www.statista.com/statistics/1249097/usage-of-mobile-money-by-micro-and-small-businesses-in-kenya/
Central Bank of Kenya. "Percentage of Micro and Small Enterprises (Mses) Using Mobile Money for Business Transactions in Kenya from 2018 to 2021." Statista, Statista Inc., 25 Jun 2021, https://www.statista.com/statistics/1249097/usage-of-mobile-money-by-micro-and-small-businesses-in-kenya/
Central Bank of Kenya, Percentage of micro and small enterprises (MSEs) using mobile money for business transactions in Kenya from 2018 to 2021 Statista, https://www.statista.com/statistics/1249097/usage-of-mobile-money-by-micro-and-small-businesses-in-kenya/ (last visited November 12, 2024)
Percentage of micro and small enterprises (MSEs) using mobile money for business transactions in Kenya from 2018 to 2021 [Graph], Central Bank of Kenya, June 25, 2021. [Online]. Available: https://www.statista.com/statistics/1249097/usage-of-mobile-money-by-micro-and-small-businesses-in-kenya/
