Share of customer interactions that are digital, before and during COVID-19 pandemic

Average share of customer interactions that are digital before and during the COVID-19 pandemic, by region

Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

In cooperation with
Release date

October 2020

Region

Worldwide

Survey time period

July 7 to July 31, 2020

Number of respondents

899 respondents

Special properties

C-level executives and senior managers representing the full range of regions, industries, company sizes, and functional specialities

Method of interview

Online survey

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Statistics on " Coronavirus: Impact on the tech industry worldwide "

Other statistics that may interest you Coronavirus: Impact on the tech industry worldwide

Looking back: State of the industry 2020

8

Looking back: Supply chain disruptions 2020

7

Looking ahead: State of the industry 2021

8

Employment and remote work

5

PCs and consumer electronics

7

Software and services

7

Coronatech: Innovations and investments

7

Further related statistics

8
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Learn more about how Statista can support your business.