Leading frustrations of online shoppers New Zealand 2024

Published by Statista Research Department, May 22, 2024

In a survey of online shoppers in New Zealand conducted in February 2024, around 39 percent of respondents reported feeling frustrated due to products being out of stock or low in stock when shopping online. Delays in delivery were the next most frustrating aspect of shopping online, according to those surveyed. 

Leading frustrations experienced by online shoppers in New Zealand as of February 2024

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Release date

May 2024

Region

New Zealand

Survey time period

February 2024

Number of respondents

600 respondents

Age group

18 years and older

Special properties

respondents are shoppers with varying frequencies of online shopping, excluding those who do not shop online regularly

Method of interview

Online survey

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