In 2022, nearly half of consumers in the United Kingdom (UK) expected their shopping behavior to change in some way, shape, or form, compared to previous years. In 2021, at nearly 40 percent, the most common expected change among UK shoppers was that they would visit physical stores less frequently. One year after, the number decreased to 21 percent. One in four shoppers believed they would buy more on Amazon.co.uk, four percentage points less than in 2021
Expected changes to shopping behavior among UK consumers in 2021 and 2022
Characteristic
2021
2022
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consumers who had shopped online in the previous 12 months
Method of interview
Online survey
Supplementary notes
To the question:'How do you expect your shopping habits (not including groceries) to change in 2021 compared to previous years?' Results for 2021 from a previous publication.
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Pattern. (February 28, 2022). Expected changes to shopping behavior among UK consumers in 2021 and 2022 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1247606/expected-changes-to-shopping-habits-among-uk-consumers/
Pattern. "Expected changes to shopping behavior among UK consumers in 2021 and 2022." Chart. February 28, 2022. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1247606/expected-changes-to-shopping-habits-among-uk-consumers/
Pattern. (2022). Expected changes to shopping behavior among UK consumers in 2021 and 2022. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1247606/expected-changes-to-shopping-habits-among-uk-consumers/
Pattern. "Expected Changes to Shopping Behavior among Uk Consumers in 2021 and 2022." Statista, Statista Inc., 28 Feb 2022, https://www.statista.com/statistics/1247606/expected-changes-to-shopping-habits-among-uk-consumers/
Pattern, Expected changes to shopping behavior among UK consumers in 2021 and 2022 Statista, https://www.statista.com/statistics/1247606/expected-changes-to-shopping-habits-among-uk-consumers/ (last visited August 24, 2024)
Expected changes to shopping behavior among UK consumers in 2021 and 2022 [Graph], Pattern, February 28, 2022. [Online]. Available: https://www.statista.com/statistics/1247606/expected-changes-to-shopping-habits-among-uk-consumers/