Age of QSR delivery app users in the U.S. 2021, by company

In March 2021, the age of quick service restaurant (QSR) delivery app users in the United States varied by company. App users over the age of 66 demonstrated a stronger engagement with Uber Eats, while younger users between the ages of 18 to 25 demonstrated stronger engagement with goPuff. That same year, the gender of QSR delivery app users in the U.S. also varied by company. Instacart had the most female users with a figure amounting to 66 percent, although the gender distribution remained fairly even across each company that was surveyed.

How many food delivery app users are there in the U.S.?

Smartphone food delivery apps such as Grubhub and Uber Eats allow users to order food online and have it delivered to their door. Due to the coronavirus (COVID-19) pandemic, many restaurants were unable to offer indoor dining in 2020. Subsequently, the number of smartphone food delivery app users in the U.S. was predicted to increase from 36.4 million users in 2019 to 45.6 million users in 2020. This growth was expected to continue, with an estimated 53.9 million users by 2023.

Impact of COVID-19 on U.S. food delivery apps

From February 2020 to January 2021, the degree to which U.S. consumers installed QSR delivery apps remained relatively consistent. That being said, the monthly change in QSR net app installs in the U.S. did experience a sharp increase in March 2020, due to the onset of the coronavirus (COVID-19) pandemic. By September, the total number of installs had leveled out.