According to the India residential energy survey conducted in 2019 and 2020, over half of the households in India stated that they are not comfortable paying their electricity bills through an online platform. Meanwhile, about 17 percent of the households stated that they were making their payments online in that time period.
Consumer perception about online electricity bill payments in India between 2019 and 2020
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Council On Energy, Environment and Water. (October 5, 2020). Consumer perception about online electricity bill payments in India between 2019 and 2020 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1245679/india-consumer-perception-about-electricity-e-payment/
Council On Energy, Environment and Water. "Consumer perception about online electricity bill payments in India between 2019 and 2020." Chart. October 5, 2020. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1245679/india-consumer-perception-about-electricity-e-payment/
Council On Energy, Environment and Water. (2020). Consumer perception about online electricity bill payments in India between 2019 and 2020. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1245679/india-consumer-perception-about-electricity-e-payment/
Council On Energy, Environment and Water. "Consumer Perception about Online Electricity Bill Payments in India between 2019 and 2020." Statista, Statista Inc., 5 Oct 2020, https://www.statista.com/statistics/1245679/india-consumer-perception-about-electricity-e-payment/
Council On Energy, Environment and Water, Consumer perception about online electricity bill payments in India between 2019 and 2020 Statista, https://www.statista.com/statistics/1245679/india-consumer-perception-about-electricity-e-payment/ (last visited December 21, 2024)
Consumer perception about online electricity bill payments in India between 2019 and 2020 [Graph], Council On Energy, Environment and Water, October 5, 2020. [Online]. Available: https://www.statista.com/statistics/1245679/india-consumer-perception-about-electricity-e-payment/