According to the India residential energy survey conducted in 2019 and 2020, over half of the households in India stated that they are not comfortable paying their electricity bills through an online platform. Meanwhile, about 17 percent of the households stated that they were making their payments online in that time period.
Consumer perception about online electricity bill payments in India between 2019 and 2020
Characteristic
Share of respondents
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Council On Energy, Environment and Water. (October 5, 2020). Consumer perception about online electricity bill payments in India between 2019 and 2020 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1245679/india-consumer-perception-about-electricity-e-payment/
Council On Energy, Environment and Water. "Consumer perception about online electricity bill payments in India between 2019 and 2020." Chart. October 5, 2020. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1245679/india-consumer-perception-about-electricity-e-payment/
Council On Energy, Environment and Water. (2020). Consumer perception about online electricity bill payments in India between 2019 and 2020. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1245679/india-consumer-perception-about-electricity-e-payment/
Council On Energy, Environment and Water. "Consumer Perception about Online Electricity Bill Payments in India between 2019 and 2020." Statista, Statista Inc., 5 Oct 2020, https://www.statista.com/statistics/1245679/india-consumer-perception-about-electricity-e-payment/
Council On Energy, Environment and Water, Consumer perception about online electricity bill payments in India between 2019 and 2020 Statista, https://www.statista.com/statistics/1245679/india-consumer-perception-about-electricity-e-payment/ (last visited July 22, 2024)
Consumer perception about online electricity bill payments in India between 2019 and 2020 [Graph], Council On Energy, Environment and Water, October 5, 2020. [Online]. Available: https://www.statista.com/statistics/1245679/india-consumer-perception-about-electricity-e-payment/