Between 2015 and 2020, the Digital Economy and Society Index (DESI) score of all European member states combined experienced an upward trend in internet use and online activities. Internet usage grew the most in the European Union, while online transactions have struggled to lift off in the examined period. In 2019, Finland was the member state with the highest DESI score in internet usage.
Development of online service usage in European Union from 2015 to 2020
(index score)
including the United Kingdom, EU averages are calculated for 28 Member States
Supplementary notes
DESI Use of Internet Dimension [is] calculated as the weighted average of the three sub-dimensions: 3a Internet Use (25%), 3b Activities Online (50%), 3c Transactions (25%)
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European Commission. (March 8, 2021). Development of online service usage in European Union from 2015 to 2020 (index score) [Graph]. In Statista. Retrieved December 18, 2024, from https://www.statista.com/statistics/1245674/eu-internet-use-growth-by-service/
European Commission. "Development of online service usage in European Union from 2015 to 2020 (index score)." Chart. March 8, 2021. Statista. Accessed December 18, 2024. https://www.statista.com/statistics/1245674/eu-internet-use-growth-by-service/
European Commission. (2021). Development of online service usage in European Union from 2015 to 2020 (index score). Statista. Statista Inc.. Accessed: December 18, 2024. https://www.statista.com/statistics/1245674/eu-internet-use-growth-by-service/
European Commission. "Development of Online Service Usage in European Union from 2015 to 2020 (Index Score)." Statista, Statista Inc., 8 Mar 2021, https://www.statista.com/statistics/1245674/eu-internet-use-growth-by-service/
European Commission, Development of online service usage in European Union from 2015 to 2020 (index score) Statista, https://www.statista.com/statistics/1245674/eu-internet-use-growth-by-service/ (last visited December 18, 2024)
Development of online service usage in European Union from 2015 to 2020 (index score) [Graph], European Commission, March 8, 2021. [Online]. Available: https://www.statista.com/statistics/1245674/eu-internet-use-growth-by-service/
