Preferences of using travel agency versus online booking for flights Vietnam 2021

Published by
Minh-Ngoc Nguyen,
Jul 5, 2024
According to a survey conducted by Q&Me among online travel users in Vietnam, around 50 percent of the respondents used both travel agency and online booking to book flights. Meanwhile, 35 percent of them preferred online booking over using a travel agency for the mentioned purpose.

Preferences of using travel agency versus online booking for flights in Vietnam as of June 2021

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Release date

June 2021

Region

Vietnam

Survey time period

June 2021

Number of respondents

319 respondents

Age group

18 years and older

Special properties

among respondents who have booked hotels, transportation or package for travelling online

Supplementary notes

Original question: “What are the method of your travel booking preference?”

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Overview

5

Key indicators

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Leading OTAs

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Consumer preferences

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Impacts of COVID-19

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Topics

Online travel market in VietnamE-commerce in VietnamInternet usage in VietnamTourism industry in Vietnam
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