Willingness to recommend a traditional MNO South Korea 2018-2020

Published by
Jang Seob Yoon,
Jul 26, 2023
In 2020, around 50 percent of respondents to a survey in South Korea regarding Mobile Network Operators (MNOs) answered that they were willing to recommend their mobile operator to another person. The willingness to recommend MNOs to other people has decreased over the surveyed years.

Willingness to recommend a traditional Mobile Network Operator (MNO) in South Korea from 2018 to 2020

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Release date

April 2021

Region

South Korea

Survey time period

2018 to 2020

Number of respondents

33,549 respondents*

Age group

14-64 years

Special properties

includes the three South Korean mobile network operators SK Telecom, LG U+, and KT

Method of interview

Online panel

Supplementary notes

*34,549 respondents in 2018, 31,772 respondents in 2019.

Original question: "How willing are you to recommend your current mobile operator to another person?"

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