Leading transformative technology in the North American food service industry 2020

Published by Statista Research Department, Jun 15, 2021
In August 2020, decision makers across the United States and Canada were surveyed about the most transformative technology preferences in the food service industry. A majority of respondents, 59 percent, stated that integrating physical, digital, and mobile shopping experiences was the most transformative technology preference. Meanwhile, only one percent of respondents stated that reducing energy costs through sustainable technologies was the most transformative.

Leading transformative technology preferences in the food service industry in North America as of August 2020

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Release date

March 2021

Region

Canada, United States

Survey time period

17 to 31 August, 2020

Number of respondents

150*

Special properties

respondents were technology decision makers involved in grocery store, convenience store, restaurant or food service operations

Supplementary notes

*120 respondents were from the U.S. and 30 from Canada.
Respondents chose their top three strategic priorities for transformative technologies.

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