Poll on omnichannel customer service usage in Hungary 2021

Published by Flora Medve, Dec 10, 2024
Two thirds of Hungarians had never encountered omnichannel customer service as of 2021. Only two percent of respondents stated that they had used it on a regular basis.

Have you ever had access to omnichannel customer service?

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Release date

May 2021

Region

Hungary

Survey time period

2021

Number of respondents

800 respondents

Age group

18 years and older

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Statistics on " Social media usage in Hungary "

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Overview

7

Facebook

4

Instagram

5

TikTok

5

YouTube

4

Facebook Messenger

4

LinkedIn

3

Influencer marketing

8

Further related statistics

3

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