Reasons for satisfaction with mobile banking apps South Korea 2021

Leading reasons for satisfaction with mobile banking applications in South Korea as of January 2021

CharacteristicShare of respondents
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Statistic: Leading reasons for satisfaction with mobile banking applications in South Korea as of January 2021
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Release date

February 2021

Region

South Korea

Survey time period

January 15, 2021

Number of respondents

1,000 users*

Supplementary notes

*100 mobile banking application users each from ten commercial, digital, and foreign banks in South Korea.

**Open banking refers to a banking system that allows customers to access financial services from multiple banks through a single smartphone application.

Multiple answers were possible.

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