People researching goods & services online in Europe 2020, by education

The European questionnaire on Information and Communication Technologies Data reveals that there exists a disparity between the internet usage of people with a low (At most lower secondary education), medium (Upper secondary and post-secondary non-tertiary education), and high (Tertiary education) formal education level. This disparity although present in most countries, differs widely in its severity.
In 2020, only 30 percent of users with low formal education in Italy replied that they used the internet to find information about goods and services. In Portugal and Poland, a similarly low number with low formal education use the internet for this purpose. A higher share of users with medium or higher education tended to use the internet find information about goods and services. According to the survey 92 percent of people with a medium level of formal education and 95 percent of users with a high degree of formal education informed themselves about goods and services online in Denmark. The gap between people with lower and higher formal education is significant in most countries, the difference between people with medium and high education is less drastic but varies a lot between different countries.