According to a survey conducted by Statista, the top four banks among the largest banks in Europe with the highest average customer satisfaction score came from the United Kingdom. HSBC UK and lloyds Bank received the highest satisfaction score from domestic customers, with an average customer satisfaction score of 4.18 each, followed by NatWest and Barclays, with scores of 4.04 and 4.01, respectively. The banks included in this ranking are the largest banks in Europe in terms of total assets.
Customer satisfaction of largest banks in Europe in 2023, by bank
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Statista. (March 13, 2023). Customer satisfaction of largest banks in Europe in 2023, by bank [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1238567/customer-satisfaction-of-largest-banks-in-europe/
Statista. "Customer satisfaction of largest banks in Europe in 2023, by bank ." Chart. March 13, 2023. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1238567/customer-satisfaction-of-largest-banks-in-europe/
Statista. (2023). Customer satisfaction of largest banks in Europe in 2023, by bank . Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1238567/customer-satisfaction-of-largest-banks-in-europe/
Statista. "Customer Satisfaction of Largest Banks in Europe in 2023, by Bank ." Statista, Statista Inc., 13 Mar 2023, https://www.statista.com/statistics/1238567/customer-satisfaction-of-largest-banks-in-europe/
Statista, Customer satisfaction of largest banks in Europe in 2023, by bank Statista, https://www.statista.com/statistics/1238567/customer-satisfaction-of-largest-banks-in-europe/ (last visited November 21, 2024)
Customer satisfaction of largest banks in Europe in 2023, by bank [Graph], Statista, March 13, 2023. [Online]. Available: https://www.statista.com/statistics/1238567/customer-satisfaction-of-largest-banks-in-europe/