Bank customer satisfaction in Europe 2023, by bank
According to a survey conducted by Statista, the top four banks among the largest banks in Europe with the highest average customer satisfaction score came from the United Kingdom. HSBC UK and lloyds Bank received the highest satisfaction score from domestic customers, with an average customer satisfaction score of 4.18 each, followed by NatWest and Barclays, with scores of 4.04 and 4.01, respectively. The banks included in this ranking are the largest banks in Europe in terms of total assets.
