Bank customer satisfaction in Europe 2023, by bank

Customer satisfaction of largest banks in Europe in 2023, by bank

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Release date

March 2023

Region

Worldwide

Survey time period

November and December 2022

Number of respondents

75,264 respondents

Age group

18 years and older

Special properties

5 – very satisfied to 1 – very dissatisfied

Supplementary notes

The selection of banks is based on total assets.

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Statistics on " Banking industry in Europe "

Other statistics that may interest you Banking industry in Europe

Overview

6

Banking system efficiency and stability

8

Retail banking

8

Investment banking

5

Corporate banking

4

Online banking

8

Largest banks

8

Further related statistics

18
Access all statistics starting from $2,388 USD yearly *

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For single users
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Always free
Access limited to Free Statistics. Premium Statistics are not included.
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Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
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per month, billed annually 1
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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