According to a survey conducted in South Korea in 2021, 89 percent of respondents who primarily used Kakao Bank, the leading digital bank in South Korea, said they were either very satisfied or satisfied with the bank. Industrial Bank of Korea followed with 70 percent of customers satisfied with the bank.
Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank
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Edaily. (February 2, 2021). Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1238426/south-korea-customer-satisfaction-by-bank/
Edaily. "Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank." Chart. February 2, 2021. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1238426/south-korea-customer-satisfaction-by-bank/
Edaily. (2021). Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1238426/south-korea-customer-satisfaction-by-bank/
Edaily. "Customer Satisfaction with Traditional and Digital Banks in South Korea in 2021, by Bank." Statista, Statista Inc., 2 Feb 2021, https://www.statista.com/statistics/1238426/south-korea-customer-satisfaction-by-bank/
Edaily, Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank Statista, https://www.statista.com/statistics/1238426/south-korea-customer-satisfaction-by-bank/ (last visited August 24, 2024)
Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank [Graph], Edaily, February 2, 2021. [Online]. Available: https://www.statista.com/statistics/1238426/south-korea-customer-satisfaction-by-bank/