Since the COVID-19 pandemic struck, the majority of American adults across all age groups who had a telehealth experience were satisfied with the care they received. According to a survey carried out between March 2020 and January 2021, 34 percent of those aged over 65 years of age were satisfied with the telehealth care, while 44 percent were very satisfied.
Extent of satisfaction with telehealth care in the United States between March 2020 and January 2021, by age
Patients who had a telehealth encounter between March 1, 2020 and January 30, 2021
Method of interview
Online survey
Supplementary notes
Question was worded in the source as agreeing or disagreeing with the statement "I was very satisfied with the care I received during that (telehealth) visit."
Numbers may not sum to 100 due to rounding.
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COVID-19 Healthcare Coalition. (April 11, 2021). Extent of satisfaction with telehealth care in the United States between March 2020 and January 2021, by age [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1238239/satisfaction-with-telehealth-experience-us-by-age/
COVID-19 Healthcare Coalition. "Extent of satisfaction with telehealth care in the United States between March 2020 and January 2021, by age." Chart. April 11, 2021. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1238239/satisfaction-with-telehealth-experience-us-by-age/
COVID-19 Healthcare Coalition. (2021). Extent of satisfaction with telehealth care in the United States between March 2020 and January 2021, by age. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1238239/satisfaction-with-telehealth-experience-us-by-age/
COVID-19 Healthcare Coalition. "Extent of Satisfaction with Telehealth Care in The United States between March 2020 and January 2021, by Age." Statista, Statista Inc., 11 Apr 2021, https://www.statista.com/statistics/1238239/satisfaction-with-telehealth-experience-us-by-age/
COVID-19 Healthcare Coalition, Extent of satisfaction with telehealth care in the United States between March 2020 and January 2021, by age Statista, https://www.statista.com/statistics/1238239/satisfaction-with-telehealth-experience-us-by-age/ (last visited December 21, 2024)
Extent of satisfaction with telehealth care in the United States between March 2020 and January 2021, by age [Graph], COVID-19 Healthcare Coalition, April 11, 2021. [Online]. Available: https://www.statista.com/statistics/1238239/satisfaction-with-telehealth-experience-us-by-age/
