According to a survey conducted in South Korea in 2019, around 33 percent of the respondents said they did not use mobile banking services of digital banks due to a lack of trust. Around 17 percent also said they did not use the service because there were no offline branches.
Reasons for not using mobile banking services of digital banks in South Korea in 2019
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Bank of Korea. (March 10, 2020). Reasons for not using mobile banking services of digital banks in South Korea in 2019 [Graph]. In Statista. Retrieved November 05, 2024, from https://www.statista.com/statistics/1235792/south-korea-reasons-for-not-using-mobile-banking-services-of-digital-banks/
Bank of Korea. "Reasons for not using mobile banking services of digital banks in South Korea in 2019." Chart. March 10, 2020. Statista. Accessed November 05, 2024. https://www.statista.com/statistics/1235792/south-korea-reasons-for-not-using-mobile-banking-services-of-digital-banks/
Bank of Korea. (2020). Reasons for not using mobile banking services of digital banks in South Korea in 2019. Statista. Statista Inc.. Accessed: November 05, 2024. https://www.statista.com/statistics/1235792/south-korea-reasons-for-not-using-mobile-banking-services-of-digital-banks/
Bank of Korea. "Reasons for Not Using Mobile Banking Services of Digital Banks in South Korea in 2019." Statista, Statista Inc., 10 Mar 2020, https://www.statista.com/statistics/1235792/south-korea-reasons-for-not-using-mobile-banking-services-of-digital-banks/
Bank of Korea, Reasons for not using mobile banking services of digital banks in South Korea in 2019 Statista, https://www.statista.com/statistics/1235792/south-korea-reasons-for-not-using-mobile-banking-services-of-digital-banks/ (last visited November 05, 2024)
Reasons for not using mobile banking services of digital banks in South Korea in 2019 [Graph], Bank of Korea, March 10, 2020. [Online]. Available: https://www.statista.com/statistics/1235792/south-korea-reasons-for-not-using-mobile-banking-services-of-digital-banks/
