In 2022, online and mobile banking was the most commonly used channel for financial services offered by banks in South Korea, with a usage rate of nearly 78 percent. While the share of online and mobile banking usage has increased in recent years, fewer and fewer people visit bank branches or use CD/ATMs for deposits, withdrawals, and transfers.
Usage rate of financial services provided by banks in South Korea from 2018 to 2022, by service delivery channel
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Usage rate of financial services provided by banks in South Korea from 2018 to 2022, by service delivery channel
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Bank of Korea. (March 7, 2023). Usage rate of financial services provided by banks in South Korea from 2018 to 2022, by service delivery channel [Graph]. In Statista. Retrieved April 27, 2025, from https://www.statista.com/statistics/1235646/south-korea-usage-rate-of-financial-services-from-banks-by-channel/
Bank of Korea. "Usage rate of financial services provided by banks in South Korea from 2018 to 2022, by service delivery channel." Chart. March 7, 2023. Statista. Accessed April 27, 2025. https://www.statista.com/statistics/1235646/south-korea-usage-rate-of-financial-services-from-banks-by-channel/
Bank of Korea. (2023). Usage rate of financial services provided by banks in South Korea from 2018 to 2022, by service delivery channel. Statista. Statista Inc.. Accessed: April 27, 2025. https://www.statista.com/statistics/1235646/south-korea-usage-rate-of-financial-services-from-banks-by-channel/
Bank of Korea. "Usage Rate of Financial Services Provided by Banks in South Korea from 2018 to 2022, by Service Delivery Channel." Statista, Statista Inc., 7 Mar 2023, https://www.statista.com/statistics/1235646/south-korea-usage-rate-of-financial-services-from-banks-by-channel/
Bank of Korea, Usage rate of financial services provided by banks in South Korea from 2018 to 2022, by service delivery channel Statista, https://www.statista.com/statistics/1235646/south-korea-usage-rate-of-financial-services-from-banks-by-channel/ (last visited April 27, 2025)
Usage rate of financial services provided by banks in South Korea from 2018 to 2022, by service delivery channel [Graph], Bank of Korea, March 7, 2023. [Online]. Available: https://www.statista.com/statistics/1235646/south-korea-usage-rate-of-financial-services-from-banks-by-channel/
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