Market share of convenience stores Taiwan 2023, by brand

In 2023, the President Chain Store, owning permanent operating rights of 7-Eleven in Taiwan, enjoyed a dominant role in Taiwan’s convenience store industry, with a 47.9 percent market share. FamilyMart followed behind, possessing over one-fifth of the market value. 

Convenience stores in Taiwan

As of 2020, Taiwan has the second-highest convenience store density in the world, only second to South Korea. By the end of that year, the island recorded nearly 12 thousand convenience store outlets from five major operators. Within walking distance from many homes and offices, convenience stores in Taiwan provided long open hours and a wide range of services. Customers could purchase and top up their EasyCard (a contactless smart card for public transport services), send and receive packages, and pay utility bills in convenience stores.

Convenience store consumers

According to a survey conducted in 2020, around 84 percent of respondents named convenience stores as their favorite offline shopping channel, the highest among all channels. In 2020, the total number of convenience store visitors exceeded 3.29 billion, translating to each consumer visiting a convenience store 130 times a year.