One week after lockdown in 2020, employees sent almost 30 emails per day per person. In contrast, one week before lockdown, employees sent around 27 emails per day per person. Accounting for eight weeks after the lockdown, employees sent approximately five percent more emails a day, while around eight percent more emails were sent after business hours on average. This increase is likely due to work from home policies, due to which employees adjust their work patterns. Instead of being able to communicate in the physical office space, employees must use emails, for example, to stay connected.
Emails sent per person each day pre and post-COVID lockdown worldwide in 2020, by week
*Researchers analyzed meetings of 3,1 million people in 16 global cities. Employees represent 21,500 companies in North America, Europe, and the Middle East.
Lockdown dates vary between March 8 and March 25, 2020.
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Harvard Business School. (September 14, 2020). Emails sent per person each day pre and post-COVID lockdown worldwide in 2020, by week [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/1234839/pre-and-post-covid-emails-sent-per-person/
Harvard Business School. "Emails sent per person each day pre and post-COVID lockdown worldwide in 2020, by week." Chart. September 14, 2020. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/1234839/pre-and-post-covid-emails-sent-per-person/
Harvard Business School. (2020). Emails sent per person each day pre and post-COVID lockdown worldwide in 2020, by week. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/1234839/pre-and-post-covid-emails-sent-per-person/
Harvard Business School. "Emails Sent per Person Each Day Pre and Post-covid Lockdown Worldwide in 2020, by Week." Statista, Statista Inc., 14 Sep 2020, https://www.statista.com/statistics/1234839/pre-and-post-covid-emails-sent-per-person/
Harvard Business School, Emails sent per person each day pre and post-COVID lockdown worldwide in 2020, by week Statista, https://www.statista.com/statistics/1234839/pre-and-post-covid-emails-sent-per-person/ (last visited December 23, 2024)
Emails sent per person each day pre and post-COVID lockdown worldwide in 2020, by week [Graph], Harvard Business School, September 14, 2020. [Online]. Available: https://www.statista.com/statistics/1234839/pre-and-post-covid-emails-sent-per-person/
