Mexico: most popular travel booking channels 2020, by service type

Published by
Ana M. López,
Jul 7, 2022
For more than one third of Mexican respondents surveyed in 2020, online travel agencies (OTAs) were the favorite medium to book a hotel or similar establishment. Regarding flights, three out of ten survey participants in Mexico preferred to book directly through an airline website. Traditional travel agencies were the least popular for both types of services among Mexican respondents that year. In another 2020 survey, over half of respondents in Mexico reported using OTAs to get the best nightly rate.

Preferred channels to book travel services in Mexico in 2020, by type

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Release date

November 2020

Region

Mexico

Survey time period

September 2020

Number of respondents

1,231 respondents*

Method of interview

Online survey

Supplementary notes

* Travelers who had purchased a flight or accommodation (in a hotel or other) in the previous 12 months.

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Statistics on " Travel and Tourism in Mexico "

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Overview

5

Key economic figures

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Tourism volume and expenditures

8

Hotel industry

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Traveler preferences

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Further related statistics

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