According to findings from a survey conducted in the United Kingdom (UK), appointment booking software offered by luxury and non-essential retail to consumers increased during the pandemic in 2020. A quarter of Gen Z and Millennial cohorts claimed the booking software to be efficient as there was no need to waste time in a queue and one only needed to arrive for one's time slot, while fewer Baby Boomers agreed with this statement at 20 percent. Slightly over a fifth of both generation groups found the software fair in relation to a time best suitable for one personally, at 15 and 13 percent respectively.
Stated benefits of appointment booking software among shoppers in luxury retail stores in the United Kingdom (UK) in 2020, by generation
Characteristic
Gen Z and Millennial
Baby Boomer
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Qudini. (December 1, 2020). Stated benefits of appointment booking software among shoppers in luxury retail stores in the United Kingdom (UK) in 2020, by generation [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1233859/perception-of-booking-appointment-benefits-among-uk-shoppers/
Qudini. "Stated benefits of appointment booking software among shoppers in luxury retail stores in the United Kingdom (UK) in 2020, by generation ." Chart. December 1, 2020. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1233859/perception-of-booking-appointment-benefits-among-uk-shoppers/
Qudini. (2020). Stated benefits of appointment booking software among shoppers in luxury retail stores in the United Kingdom (UK) in 2020, by generation . Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1233859/perception-of-booking-appointment-benefits-among-uk-shoppers/
Qudini. "Stated Benefits of Appointment Booking Software among Shoppers in Luxury Retail Stores in The United Kingdom (Uk) in 2020, by Generation ." Statista, Statista Inc., 1 Dec 2020, https://www.statista.com/statistics/1233859/perception-of-booking-appointment-benefits-among-uk-shoppers/
Qudini, Stated benefits of appointment booking software among shoppers in luxury retail stores in the United Kingdom (UK) in 2020, by generation Statista, https://www.statista.com/statistics/1233859/perception-of-booking-appointment-benefits-among-uk-shoppers/ (last visited August 24, 2024)
Stated benefits of appointment booking software among shoppers in luxury retail stores in the United Kingdom (UK) in 2020, by generation [Graph], Qudini, December 1, 2020. [Online]. Available: https://www.statista.com/statistics/1233859/perception-of-booking-appointment-benefits-among-uk-shoppers/