Mobile banking has increased in popularity in recent years, with more and more bank customers using mobile banking as their primary method to access their bank accounts. In the United States, the share of banked households using mobile banking as their primary access method reached 43.5 percent in 2021. When looking at mobile banking usage among different income groups, it can be seen that high-income families were more likely to use mobile banking than lower-income households.
Share of banked households using mobile banking as primary method to access bank account in the United States 2021, by family income
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Share of banked households using mobile banking as primary method to access bank account in the United States 2021, by family income
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Banked households that accessed their account in the past 12 months
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The source does not provide additional information on the survey type.
The source adds the following information: "The household classification of a socioeconomic or demographic variable that is defined at the person level rather than the household level (e.g., race/ethnicity, education, or employment status) is based on the socioeconomic or demographic classification of the householder/reference person."
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FDIC. (October 17, 2022). Share of banked households using mobile banking as primary method to access bank account in the United States 2021, by family income [Graph]. In Statista. Retrieved April 17, 2025, from https://www.statista.com/statistics/1233430/mobile-banking-as-primary-method-to-access-account-us-by-age/
FDIC. "Share of banked households using mobile banking as primary method to access bank account in the United States 2021, by family income." Chart. October 17, 2022. Statista. Accessed April 17, 2025. https://www.statista.com/statistics/1233430/mobile-banking-as-primary-method-to-access-account-us-by-age/
FDIC. (2022). Share of banked households using mobile banking as primary method to access bank account in the United States 2021, by family income. Statista. Statista Inc.. Accessed: April 17, 2025. https://www.statista.com/statistics/1233430/mobile-banking-as-primary-method-to-access-account-us-by-age/
FDIC. "Share of Banked Households Using Mobile Banking as Primary Method to Access Bank Account in The United States 2021, by Family Income." Statista, Statista Inc., 17 Oct 2022, https://www.statista.com/statistics/1233430/mobile-banking-as-primary-method-to-access-account-us-by-age/
FDIC, Share of banked households using mobile banking as primary method to access bank account in the United States 2021, by family income Statista, https://www.statista.com/statistics/1233430/mobile-banking-as-primary-method-to-access-account-us-by-age/ (last visited April 17, 2025)
Share of banked households using mobile banking as primary method to access bank account in the United States 2021, by family income [Graph], FDIC, October 17, 2022. [Online]. Available: https://www.statista.com/statistics/1233430/mobile-banking-as-primary-method-to-access-account-us-by-age/
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