Use of mobile banking as primary method to access account in the U.S. 2021, by age

Mobile banking increased in popularity in recent years, with more and more bank customers using mobile banking as their primary method to access their bank accounts. In the United States, the share of banked households using mobile banking as their primary access method reached 43.5 percent in 2021. When looking at mobile banking usage among different age groups, younger households used mobile banking more than older ones. Approximately 74.1 percent of banked households whose reference person was between 15 and 24 year old were using mobile banking as their primary method to access bank accounts, compared to only eight percent of households aged 15.3 years and older.