In a survey conducted in September 2019, around 23 percent of the respondents in Japan stated that they did not want to meet face-to-face to purchase investment products. While 14 percent wished to have face-to-face contact, more than 32 percent were undecided whether they wished in-person contact.
Attitude towards face-to-face contact when purchasing or applying for investment products in Japan in 2020
In the survey, face-to-face contact was defined as contact at the counter or a visit from a representative, while non face-to-face contact included video calls, etc.
Survey results are excluding all respondents who selected "do not know" as a response.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Nikkei Research. (December 10, 2020). Attitude towards face-to-face contact when purchasing or applying for investment products in Japan in 2020 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1232987/japan-opinion-on-face-to-face-contact-for-investment-product-purchase/
Nikkei Research. "Attitude towards face-to-face contact when purchasing or applying for investment products in Japan in 2020." Chart. December 10, 2020. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1232987/japan-opinion-on-face-to-face-contact-for-investment-product-purchase/
Nikkei Research. (2020). Attitude towards face-to-face contact when purchasing or applying for investment products in Japan in 2020. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1232987/japan-opinion-on-face-to-face-contact-for-investment-product-purchase/
Nikkei Research. "Attitude towards Face-to-face Contact When Purchasing or Applying for Investment Products in Japan in 2020." Statista, Statista Inc., 10 Dec 2020, https://www.statista.com/statistics/1232987/japan-opinion-on-face-to-face-contact-for-investment-product-purchase/
Nikkei Research, Attitude towards face-to-face contact when purchasing or applying for investment products in Japan in 2020 Statista, https://www.statista.com/statistics/1232987/japan-opinion-on-face-to-face-contact-for-investment-product-purchase/ (last visited November 21, 2024)
Attitude towards face-to-face contact when purchasing or applying for investment products in Japan in 2020 [Graph], Nikkei Research, December 10, 2020. [Online]. Available: https://www.statista.com/statistics/1232987/japan-opinion-on-face-to-face-contact-for-investment-product-purchase/
