Common factors considered important regarding online banking services in Japan 2020

Published by Statista Research Department, Jul 14, 2021
According to a survey conducted in Japan between January and February 2020, close to 30 percent of the respondents regarded fees as an important factor when choosing or using online banking services. The availability of preferential treatment services was considered important by 13 percent of the respondents.

Leading aspects considered important regarding online banking services in Japan as of February 2020

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Source

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Release date

June 2020

Region

Japan

Survey time period

January 16 to February 3, 2020

Number of respondents

7,145 respondents

Age group

18 years and older

Special properties

among consumers who log in to online banking services at least once a month; excluding high school students

Supplementary notes

Refers to aspects that users consider to be important when using or choosing a product or service.
Improper responses, outliers, and responses of those who do not meet the conditions for survey objects were eliminated from the collected data.

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Statistics on " Online banking in Japan "

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Other statistics that may interest you Online banking in Japan

Overview

6

Online and other banks

5

Online services of major banks

7

Major direct banks

6

Customer demographics of direct banks

6

Online banking usage

6

Fraud

5

Further related statistics

10

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Topics

Online banking in JapanInternet usage in JapanCredit cards in JapanPayment methods in JapanCybercrime in Japan
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