In a survey conducted in May 2020, about one quarter of the respondents in Japan reported a decrease in their use of financial services, such as withdrawals, deposits, and bank transfers, at banks following the outbreak of the coronavirus (COVID-19) pandemic. At the same time, 10 percent reported increased use of financial services via online banking and mobile applications.
Frequency of using banking services following the spread of the coronavirus (COVID-19) in Japan as of May 2020, by channel
Original survey question: "Please let us know the frequency of your use of deposits, withdrawals, and bank transfers after the spread of the novel coronavirus (since March 2020) compared to before the spread of the novel coronavirus."
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
BCG. (June 11, 2020). Frequency of using banking services following the spread of the coronavirus (COVID-19) in Japan as of May 2020, by channel [Graph]. In Statista. Retrieved December 25, 2024, from https://www.statista.com/statistics/1231297/japan-banking-service-usage-frequency-during-covid-19-by-channel/
BCG. "Frequency of using banking services following the spread of the coronavirus (COVID-19) in Japan as of May 2020, by channel." Chart. June 11, 2020. Statista. Accessed December 25, 2024. https://www.statista.com/statistics/1231297/japan-banking-service-usage-frequency-during-covid-19-by-channel/
BCG. (2020). Frequency of using banking services following the spread of the coronavirus (COVID-19) in Japan as of May 2020, by channel. Statista. Statista Inc.. Accessed: December 25, 2024. https://www.statista.com/statistics/1231297/japan-banking-service-usage-frequency-during-covid-19-by-channel/
BCG. "Frequency of Using Banking Services following The Spread of The Coronavirus (Covid-19) in Japan as of May 2020, by Channel." Statista, Statista Inc., 11 Jun 2020, https://www.statista.com/statistics/1231297/japan-banking-service-usage-frequency-during-covid-19-by-channel/
BCG, Frequency of using banking services following the spread of the coronavirus (COVID-19) in Japan as of May 2020, by channel Statista, https://www.statista.com/statistics/1231297/japan-banking-service-usage-frequency-during-covid-19-by-channel/ (last visited December 25, 2024)
Frequency of using banking services following the spread of the coronavirus (COVID-19) in Japan as of May 2020, by channel [Graph], BCG, June 11, 2020. [Online]. Available: https://www.statista.com/statistics/1231297/japan-banking-service-usage-frequency-during-covid-19-by-channel/
