Leading reasons for shopping in-store among consumers in Hong Kong 2021
According to a March 2021 survey among Hong Kong customers, for more than 50 percent respondents, the chance to see and touch products was a significant attribute to their in-store shopping experience. The same survey also revealed that a majority of respondents in Hong Kong still preferred shopping in physical stores for the last year. On the other hand, only one percent said they didn’t feel comfortable going into stores to purchase items during the COVID-19 pandemic.